Privacy Policy

DATAHERO Inc. (here in after referred to as "the Company") collects, uses, and provides personal information based on user consent and actively guarantees users' rights (the right to self-determination of personal information). The Company complies with the relevant laws and regulations of the Republic of Korea and guidelines for personal information that information and communication service providers must adhere to. This privacy policy aims to ensure that the personal information provided to the Company is protected and applies to the member account-based services (hereinafter referred to as 'Services') provided by the Company.

1. Collection of Personal Information 2. Use of Personal Information 3. Provision of Personal Information 4. Destruction of Personal Information 5. Installation/Operation of Automatic Information Collection Devices 6. Guidance on Personal Information Protection Officer 7. Changes to Privacy Policy

1. Collection of Personal Information

At the time of membership registration or during the service use, the minimum necessary personal information for providing services is collected through the website or individual applications and programs as follows:

1) Collected Personal Information

[At the time of membership registration] - Mandatory: Email, Password, Name * For social account-based easy login: Email, Name, Encrypted User Identification Value
[When using paid services] - For credit card payments: Partial card number, card company name, mobile phone number - For account transfers: Account holder name, account number, bank name, mobile phone number
[For refund processing] - Bank name, account number, account holder name
[For issuing cash receipts] - Mobile phone number, cash receipt card number

2) Method of Collecting Personal Information

Personal information is collected by informing the user in advance and obtaining consent. It is collected through the following methods: ・ When the user agrees to personal information collection and directly inputs information during membership registration and service use. ・ When personal information is provided by affiliated services. ・ During consultation through customer service via web pages, email, fax, and telephone. ・ During participation in events/promotions conducted online/offline.
In the process of using PC web and mobile web/app services, information such as device information, IP address, cookies, visit date and time, records of improper use, and service usage records may be automatically generated and collected.

2. Use of Personal Information

The minimum necessary personal information for providing services is collected through the website or individual applications and programs during membership registration or service use as follows: ・ Identification of members, confirmation of membership, self-verification, prevention of misuse. ・ Development of new services, provision of various services, handling inquiries or complaints, delivery of notices. ・ For paid services, transmission or delivery of contents, settlement of fees. ・ Prevention and sanction of acts hindering the smooth operation of services (including account theft and improper use). ・ Use for customized content recommendation and marketing by estimating demographic characteristics, interests, preferences, tendencies of users. ・ Use for statistics on service usage records, frequency of access, and service usage, establishing a service environment considering privacy protection, and service improvement.

3. Provision of Personal Information

The Company does not provide personal information to third parties without the user's prior consent. However, personal information is provided to third parties within the necessary scope after obtaining user consent when users need to use services provided by external partners. ・ NICE Payments Co., Ltd.: Payment processing for paid services - Name, bank name, account number, credit card information. ・ Daou Technology (Mobile text message service): Kakao Talk alerts/mobile text messaging - Name, mobile phone number.

4. Destruction of Personal Information

The user's personal information is destroyed without delay once the collection and usage purpose is achieved. Electronic files are securely deleted to prevent recovery and reproduction, and other materials such as documents, printouts, written forms, etc., are shredded or incinerated. However, certain personal information required to be retained for a specific period according to the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc., and other related laws are as follows: 1) Records related to contracts or withdrawal of subscriptions - Legal basis: Act on Consumer Protection in Electronic Commerce, etc. - Retention period: 5 years 2) Records on payment and supply of goods - Legal basis: Act on Consumer Protection in Electronic Commerce, etc. - Retention period: 5 years 3) Records on consumer complaints or dispute resolution - Legal basis: Act on Consumer Protection in Electronic Commerce, etc. - Retention period: 3 years 4) Service visit records - Legal basis: Protection of Communications Secrets Act - Retention period: 3 months

5. Installation/Operation of Automatic Information Collection Devices

Use of Cookies
Cookies are used to support faster and more convenient website usage and to provide customized services. A cookie is a small text file sent and stored on the user's device by the server operating the website. When a user visits a website, the website reads the contents of the cookies stored on the user's device to maintain and customize the user's settings and provide services. Cookies help users access and use the website according to their set preferences conveniently. They are also used to provide optimized advertisements and customized information based on the user's website visit and usage patterns. Users have the choice to install cookies and can allow, check every time, or refuse the storage of all cookies by setting options in their web browser. However, refusing cookie installation may result in inconveniences in web usage and difficulties in using some services that require login. Example of changing cookie settings: ・ For Internet Explorer: Tools menu at the top of the web browser > Internet options > Privacy > Settings ・ For Chrome: Settings menu on the right of the web browser > Privacy and security > Cookies

6. Guidance on Personal Information Protection Officer

Use of Cookies
For all inquiries, complaints, advice, or other matters related to personal information protection arising during the use of the service, please contact the Personal Information Protection Officer and the relevant department. Personal Information Protection Officer ・ Officer: Oh Young-hoon | Development Team Leader ・ Inquiries: Customer Center 02)6225 - 2300, hero@datahero.co.kr For reports or consultations on personal information infringement, please contact the following institutions: ・ Personal Information Infringement Report Center (privacy.kisa.or.kr / Call 118 without area code) ・ Cybercrime Investigation Division, Supreme Prosecutors' Office (www.spo.go.kr / 02-3480-3571) ・ Cyber Security Bureau, Korean National Police Agency (cyberbureau.police.go.kr / Call 182 without area code)

7. Changes to Privacy Policy

The privacy policy is effective from the date of implementation. If there are changes to the user's privacy policy, we will notify users in advance through announcements at least 7 days before the implementation of the changes. However, in cases of significant changes affecting user rights, such as changes in the items of personal information collected or the purpose of use, we will notify at least 14 days in advance. Announcement Date: February 15, 2023 Implementation Date: February 15, 2023